The Profile^TM is the backbone of your hiring system. With the Profile^TM you can create benchmarks of the best practices of your best people. You will use this benchmark as a standard to assess all incoming candidates. This online assessment tools uses the latest technology and has the highest validity rating available today. The data you gather from this assessment tool added to your rigorous interview and selection process makes hiring decisions extremely accurate.

Profiles Call Center Survey^TM is a specialized tool that measures suitability for call center duty - inbound or outbound. This online tools measures the specific characteristics shown to predict success of workers using the phone to get and give information. You can use this tool to determine if candidates will fit into your particular call center culture.

Profiles Sales Indicator^TM is a tool that makes choosing sales professionals much easier. It measures five key qualities of successful sales people and predicts performance in seven critical sales behaviors. Not all sales jobs are the same and using the Profiles Sales Indicator^TM allows you to match the right behaviors to your specific job requirements. Using the benchmarking technology built into the tool, you will match the characteristics each person you hire to those of your proven, top performers. This online assessment tool is easy to administer and takes the guesswork out of building your sales organization.

Profiles Customer Service Survey^TM You will use this online assessment tool to identify people who have the right behavior traits to give outstanding customer service. You can assess, before you hire, whether the candidate will "fit" into your customer service team. Measure the characteristics predict success in this critical function.

Step One Survey^® is a pre-employment screening tool for assessing the attitudes of job candidates regarding integrity, responsibility, drug use and work ethic. This simple, easy to use tool is a must for any employer that needs honest, reliable employees. This online tool is quick and simple to administer. (Canadian specific version available)

Employee Background Check^TM is an information service that provides you with the critical information you need to make hiring decisions. In today's world, doing your due diligence on the people you hire is now a must. This service quickly and economically provides you with background information including validating resume data, driving record, criminal record and validation of education and other certifications.

Checkpoint 360^TM is a powerful, professional development tool that positively impacts an individual's growth and success. And it increases an organization's probability of success. For business owners, managers and others in leadership positions, it can facilitate peak performance and improved productivity. Checkpoint quantifies an employee's knowledge, skill and ability while verifying results form a variety of perspectives. It also identifies ways to enhance skills.

Profiles Personal Assessment^TM provides employees with an analysis of his or her behavior and feelings. This is the first step in a comprehensive plan for developing confidence, enjoying personal growth and achieving success. When employees understand this information, they can choose the right positions and have a better understanding of their performance.

Profiles Career Coach^TM is an assessment tool that measures a person's thinking style, occupational interests and behavioral traits. In the attempt to have the right people in the right job to attain maximum productivity, this tool helps you position people correctly. Performance management begins with the right person in the right job and this helps people utilize their full potential helping you to the results you desire.

The Profile^TM Although primarily used as a hiring tool, this assessment provides a coaching report that helps the manager understand the person's style and behavior. This information makes it much easier to manage and achieve top performance. The "job match pattern", generated from the benchmark of your best people, compared against the individual's assessment provides you with development, coaching and management insight.

Job Profile Survey^TM is used to objectively describe the thinking style, occupational interest and behavior traits that are requisites for superior performance in a particular job. By clearly understanding what it takes to earn the label of success, you can place the right people in the job and more effectively manage their performance.

Profiles Team Analysis^TM is an assessment tool that reports the attributes of each team member, shows the team's strengths and alerts the team leader to potential problems. Building effective teams should not be left to chance. This simple online tool delivers the information about styles and attributes that makes teambuilding more effective.

The Profile^TM tool provides you with information about and individual's thinking style, interests and natural behavioral tendencies. This information is extremely valuable when putting teams together. By understanding how each person will behave, you have a much better chance of fitting the pieces of the team together.

Profiles Personal Assessment^TM helps individuals with an analysis of his or her core feelings and behaviors. This information helps individuals aspire to positions that best suit their talents. People will gravitate to assignments that fit with their style.

Job Profile Survey is used to describe the thinking style, interests and behavioral traits that are requisites for superior performance in a particular position. This tool can be used effectively to determine requirements for a position to be addressed by a team.

Profiles Career Coach^TM is an assessment that can answer the question, "What is the right job for me?" this online tool measures a person's thinking style, occupational interests and behavioral traits. It then matches these attributes with jobs and careers that utilize the individual's potential to the fullest. The result is job satisfaction and career success.

The Profile^TM provides baseline information about cognative ability, interests and behavioral traits. Understanding this information allows an individual and the manager to analyze gaps. The difference between where a person is currently and what is needed for a particular position is the basis for a development plan.

Checkpoint 360^TM is a powerful professional development tool. Managers and individuals get feedback from a variety of sources about a person's results, competencies and skills. It identifies opportunities for peak performance as well ways to enhance skill levels. This data makes making career decisions much more objective.

Job Profile Survey lets you understand what is necessary for success for a particular position. By knowing the thinking style, interests and behavioral traits necessary for success, you can match appropriate employees and build development plans for others.

The Profile^TM Retention begins with putting the right person in the right job. The ProfileÔ provides you with the data to make the right hiring decision. In addition, you get the information to manage the person using the style that helps the person be successful. And success on the job is leading contributor to job satisfaction and retention. The data you get from assessing a candidate during the hiring process can be used multiple times throughout the tenure of the person's employment.

Profiles Call Center Survey^TM Retention is a problem facing every call center. Some people are cut out to succeed in a call center and some people are not. The Profile Call Center Survey^TM provides you with the critical data to help determine whether a person should be placed in the call center at all. Putting the right people in a position where they have a high probability of success leads to a more stable workforce.

Job Profile Survey By understanding the thinking style, interests and behavioral traits necessary for a job, you can place the right person in the job. The right person in the job is the recipe for retention. The more information you have about the job, the better job you can do of fitting the pieces of the puzzle together.

Profiles Customer Service Survey^TM Too often, poor customer service is a result of having the wrong person handling the situation. Retention in your customer service department is critically dependent on having people with the right skills in the position. People who enjoy helping people tend to excel and stay in customer service positions. This tool provides you with the data you need to match the right people in the job thereby enhancing your retention efforts.

These are some of the most difficult decisions facing an organization. Who stays and who goes during tough times is never easy. There are a variety of legal issues and more importantly a variety of business strategy issues. Matching individual strengths and team strengths to your business strategy may be the difference between success and failure.

The Profile^TM provides you with information about an individual that helps make these difficult decisions easier. Understanding learning styles and natural tendencies are critical to the decisions.

The Profiles Team Analysis^TM can help understand the type of people needed to make the new strategy effective. The Job Profile Survey and the other assessment tools all provide insight that can help you make employee decisions that will help your business succeed.